Q&A - Scrunchies

Scrunchies – Frequently Asked Questions (Q&A)

 

***Which size is your bestseller?

✨ The Giant (XL) Scrunchie is our bestseller.

Customers love it because:

  • It creates beautiful volume
  • Looks elegant and luxurious
  • Makes even a simple ponytail look stylish
  • Feels soft and comfortable all day

If you're trying PEKGEE Scrunchies for the first time, the XL size is usually the favourite choice. 💛

 

1. What makes PEKGEE Scrunchies different?

PEKGEE Scrunchies are handmade in Malaysia using premium satin fabrics that are gentle on your hair. They are designed to hold your hairstyle comfortably without pulling, tugging, or causing excessive hair breakage.

2. What material are the scrunchies made from?

Our scrunchies are made from:

  • Premium Silky Satin
  • Premium Matte Satin

Both fabrics are soft, smooth, and gentle on hair.

3. What sizes are available?

We offer three sizes:

Small (S)

  • Minimal and neat look
  • Perfect for half-up hairstyles
  • Great for those who prefer a subtle scrunchie

Medium (M)

  • Our everyday go-to size
  • Balanced volume and versatility
  • Suitable for most hairstyles

Giant (XL)

  • Extra fluffy and statement-making
  • Creates beautiful volume
  • Our most popular choice for those who love a fuller look

4. Which size should I choose?

  • Choose S if you prefer a simple and understated look.
  • Choose M if you want an everyday scrunchie that matches most outfits.
  • Choose XL if you love a fluffy, voluminous hairstyle and want your scrunchie to stand out.

Most customers choose XL for its beautiful volume and soft, luxurious appearance.

5. Are the scrunchies suitable for all hair types?

Yes. They are suitable for:

  • Straight hair
  • Wavy hair
  • Curly hair
  • Thick hair
  • Fine hair

Different sizes may work better depending on your hair thickness and desired look.

6. Will the scrunchies damage my hair?

Our satin scrunchies are designed to reduce friction compared to traditional hair ties, helping to minimize pulling, snagging, and hair breakage.

7. Can I sleep with the scrunchies?

Yes. Many customers use our satin scrunchies while sleeping because they are gentle on hair and comfortable to wear overnight.

8. Can the scrunchies create heatless curls?

Yes. Many customers use our scrunchies for overnight heatless hairstyles and soft curls without using heated styling tools.

9. Are the scrunchies handmade?

Yes. Every PEKGEE Scrunchie is handmade in Malaysia with attention to quality, fabric selection, and craftsmanship.

10. What colours are available?

Colours and prints vary by collection and availability. Feel free to message us for the latest colours currently in stock.

11. How should I wash my scrunchies?

  • Hand wash recommended
  • Use mild detergent
  • Do not bleach
  • Air dry naturally
  • Avoid high heat when ironing
  • Machine wash gently in a washing bag to help preserve the fabric and details."

12. Can I use the scrunchies on wet hair?

Yes, but we recommend allowing both your hair and scrunchie to dry completely afterwards to maintain the fabric's quality.

13. Are the scrunchies suitable as gifts?

Absolutely. They make lovely gifts for:

  • Birthdays
  • Bridesmaids
  • Mother's Day
  • Teacher appreciation gifts
  • Self-care gifts

14. Where are the scrunchies made?

All PEKGEE Scrunchies are proudly handmade in Malaysia.

15. How long does shipping take?

Ready Stock

  • West Malaysia: 1–3 working days
  • East Malaysia: 3–5 working days

16. Do you accept returns or exchanges?

Due to hygiene reasons, returns and exchanges are not accepted unless the item received is defective or incorrect.